Frequently Asked

Questions

How long does production and delivery take?

Your LovelyBricks set takes 2 days for design and production, plus 7-12 days for shipping. Total delivery time is 9-14 days from order placement.

Can I cancel my order?

Yes, you can cancel within 24 hours of ordering for a full refund. Once production begins, we cannot cancel, but we offer design approval to ensure you love the final result.

Which cat designs are available?

We offer three adorable styles: Orange Tabby, Tuxedo, and Calico. Each one is hand-painted, so every cat has its own unique little personality.

Will the colors fade over time?

Never! We use premium, fade-resistant materials that maintain their vibrant colors for years. Your LovelyBricks are built to last as long as your love.

What if I'm not happy with the result?

We offer a 30-day money-back guarantee. If you're not completely satisfied, contact us for a full refund.

What if my order arrives damaged?

We'll immediately send a replacement at no charge. Just contact our support team with a photo and we'll take care of everything.

Do you ship internationally?

Yes! We offer free worldwide shipping to over 200 countries.